Refund policy

For hygiene, safety, and authenticity reasons, all sales are final. We do not accept returns or exchanges on opened perfumes with the original plastic shrink wrap or security seal broken or removed, or on women's or men's underwear. Returns will only be accepted if you receive the wrong item due to our error. Eligible returns must be unused, unopened, in their original packaging, and in the same perfect condition in which they were received, including all original tags, accessories, and packaging. Any item that does not meet these conditions will not be accepted for return or refund.